Dispute Resolution

Clarity Funds Management Limited and its related companies has an internal disputes resolution process in place to address any issues.

If you have a problem, concern or complaint about our services, please send us an email to info@clarityfunds.co.nz or by post to:

The Directors of Clarity Funds Management
PO Box 33-1106
Takapuna, Auckland 0740

If we cannot agree on how to fix the issue, you can contact the Insurance and Financial Services Ombudsman Scheme of which Clarity is a member.
This service will cost you nothing, and will help us resolve any disagreements.

You can contact the Insurance and Financial Services Ombudsman Scheme at:
Address:   PO Box 10-845, Wellington 6143
Telephone number:  0800 888202
Email address: info@ifso.nz  
Website: www.ifso.nz